EXCHANGES & RETURNS

CANADA - Free Shipping for Exchanges & Returns!

Here's how it works:

1. Email help@azurabay.com within 14 days of purchase with your exchange/return request and we will provide a return shipping label if your exchange/return is eligible. 
2. Upon receiving the item in its original condition*, we will process your exchange/return. 

What about the US & International countries?

At this time we are unable to provide free shipping for exchanges & returns, however we can still process the transactions if your request is eligible. Please contact us within 30 days of purchase to qualify for an exchange/return.

What cannot be returned?

The following products are exempt from being returned:

• Gift cards
• Sale items
• Underwear
• Swimsuit bottoms
• One-piece swimsuits, bodysuits, or rompers
• Items not in original condition, including but not limited to: missing tags/labels, washed, worn, damaged, stained, or anything that makes the item non-resellable.

Please do not send your purchase back to the manufacturer.